Last couple of weeks have spelled a really taxing time for airplane passengers. While a lot of you might have been left stranded at airports others were almost prisoners on planes.
These recent winter storms that forced passengers to spend hours in grounded planes, some with overflowing toilets and little food and water, prompted calls in Congress to enact a passengers’ “bill of rights.”
What is the bill of rights?
• It hopes to protect airline travelers against lengthy delays
• Different proposals would allow passengers to de-plane after three hours’ delay
• It requires airlines to provide food, water, and clean bathrooms for delayed passengers.
What will it do?
At present, the airlines have no consequence when they do something wrong. They have no incentive to lift their act. The passenger bill of rights would require them to do better. Currently an airline can cancel a flight for whatever reason it chooses.
What do Skeptics say?
They feel that the proposals could result in even longer waits and more canceled flights. Lengthy ground delays typically occur during severe weather, which can ground dozens of airplanes at a single airport. Planes have to wait in line for takeoff once the weather clears, and any plane that returns to the terminal loses its place and must, in effect, start over at the back of the queue.
The hours that commercial pilots can spend in the cockpit are strictly regulated. If time spent taxiing back to the gate or idling at the end of the takeoff line pushes a crew past its allotted duty hours, a new flight crew has to be brought in or the flight will be canceled.
Airlines suggest that competitive pressures will force them to be better however that has not happened till now.
More people are traveling by plane than ever before and the airline staff is not there to cope with the situation. The priority should be passenger comfort and that at present is definitely missing.
Source: News Hour