Likely to be out tomorrow, this bill will detail what the low-cost airline will do to help out passengers in the event of another storm that has crippled service since last Wednesday. Most unfortunate were the flights of yesterday that crippled holiday plans for those who had leave for President’s Day.
Alison Eshelman, a JetBlue spokeswoman said:
It’s going to detail what customers can expect of JetBlue, We’re going to include what penalties we will assume as well as what passengers can expect from us.
They are hoping that this bill will be Industry leading. Especially in times when bad weather impales services. Earlier Neeleman said in the Times interview that in the future, JetBlue will pay penalties to customers if they are stranded on a plane for too long.
Source: Topix
