Now customers using jet airways can book and pay for their E-Tickets over an exclusively customized and secure IVR system. Owing to its features, the IVR system takes care of customer’s credit card details and processes them by itself.
For security reasons the credit card data security is not accessible to the call center staff. The best part of this is that it can handle multiple passengers and multiple sectors.
A new ‘Pay Online’ service has also been offered by the airlines. Through this passengers can pay for and issue e-ticket against an already created booking.
Via: Internet News
